--- title: "Customer Testimonials | Castle Chevrolet" source_url: "https://www.castlechevycars.com/chevrolet-dealer-villa-park/customer-testimonials/" page_path: "/chevrolet-dealer-villa-park/customer-testimonials" page_type: "testimonials" crawled_at: "2026-09-25T03:43:39.329Z" content_changed_at: "2026-09-25T03:32:40.364Z" content_unchanged_days: 11 observed_days: 71 sitemap_lastmod: "2025-05-05T17:01:33.000Z" --- # Customer Testimonials | Castle Chevrolet Read what our customers are saying about us! Castle Chevrolet is dedicated to serving you. # Customer Testimonials Google Sep 24, 2026 Amazing service! I love the new video feature, keep it going. Google Sep 23, 2026 Google Sep 22, 2026 Rico was the best, he helped me get everything I needed in a car! Google Sep 21, 2026 Great Honest Trusted Google Sep 20, 2026 Great customer service! Google Sep 19, 2026 Chevy guys took care of me every step of the way. They diagnosed my car, explained what I needed and provided transportation to and from my job. Speedy same day service and changed the oil after the repairs. Professional, Knowledgeable! Great service! Google Sep 18, 2026 They very good people. I'm very happy with the car, they really care, customer service excellent. I want them to know that Ulise is very helpful young man and I would buy my next car from CASTLE with out doubts. I highly recommend Castle if you looking for satisfaction and be happy with purchase, don't look any where else. I give them 5 stars keep up the good work guys. Google Sep 17, 2026 Google Sep 16, 2026 I called the day before to get the pre-approval process started for a new truck. I found it on their website. In the past I have spent almost an entire day to purchase a vehicle from the time I walked it and out. They had me approved quickly ahead of time. Communication via text so I could reply at my own pace. Truck was pulled up front when I arrived. I was in and out so quickly! Great people to work with and helped make the whole process smooth. I didn't need to take a whole day off to ... Read More ## Google - Sep 16, 2026 I called the day before to get the pre-approval process started for a new truck. I found it on their website. In the past I have spent almost an entire day to purchase a vehicle from the time I walked it and out. They had me approved quickly ahead of time. Communication via text so I could reply at my own pace. Truck was pulled up front when I arrived. I was in and out so quickly! Great people to work with and helped make the whole process smooth. I didn't need to take a whole day off to get it done. Castle Chevrolet's Service Department is professional, and the service advisors are professional and courteous. Overall, I trust their work. The service advisor (Hunter) kept me updated in regards to the work needed on my vehicle, total cost, provided a ride home, phoned me when my vehicle was ready and sent a driver to pick me up. In the past, I have always received excellent service from Marlex and Anthony as well. Castle Chevrolet Service Department my hat goes off to you, keep up the great work, honesty and integrity. Google Sep 15, 2026 Tony and the rest of the crew are phenomenal! My daughter and I were on our way to Wisconsin from Alabama and we broke down on 294 N. Had my suv towed to them. They called me the next morning and even came and got us from our hotel. Tony said it was a fuel pump and a fuel injector. He made sure I was still covered under warranty and fixed it all in less than a day. He test drove it himself and made sure everything was okay so we would be safe to continue our trip. If I could ... Read More ## Google - Sep 15, 2026 Tony and the rest of the crew are phenomenal! My daughter and I were on our way to Wisconsin from Alabama and we broke down on 294 N. Had my suv towed to them. They called me the next morning and even came and got us from our hotel. Tony said it was a fuel pump and a fuel injector. He made sure I was still covered under warranty and fixed it all in less than a day. He test drove it himself and made sure everything was okay so we would be safe to continue our trip. If I could give them more than 5 stars I would. I highly recommend them! Thank you so much for everything! Great service! I take my corvette here cause I know I'll get the best results Google Sep 13, 2026 Great Sales team. In and out!! DealerRater Sep 13, 2026 She was awesome!! Very helpful in making everything a quick transaction. She made sure everything was perfect. (Translated by Google) The service was fast and the person who helped me was nice. (Original) El servicio fue rapido y buena persona que me atendio. Google Sep 12, 2026 Dan Rico, and Justin Mansk were awesome! Got a brand new Tahoe and they hooked us up. So easy and quick, no stupid sales tactics just straight up gave us numbers and was in and out. This is how car shopping should be, definitely will be coming back! Google Sep 11, 2026 Google Sep 10, 2026 Great experience! Great price. Took a bit but got to where I wanted. They also delivered an hour away. World Class. Go see them. Google Sep 9, 2026 Anthony kept me up to date on everything that was going on with my vehicle Thank you for being nice and professional Google Sep 8, 2026 Awesome employees and great service! Antonio went above and beyond to help me out. Google Sep 7, 2026 Google Sep 6, 2026 (Translated by Google) Thank you for such excellent service, keep it up! (Original) Gracias por tan excelente atencion sigan asi Google Sep 5, 2026 Great service. Quick and perfessional. Quick turnaround. Google Sep 4, 2026 Anthony fajardo and Marlez Rodriguez were very helpful and the technician was just fantastic thank all of you for getting my car fixed the right way Google Sep 3, 2026 DealerRater Sep 3, 2026 Kay isn't just a sales woman...she's a customer advocate. I appreciated that in her. Job well done... She earned my business. Service tech Anthony Fajardo explained everything very well, video showing underneath of car was thorough and appreciated, work completed quickly and Porter transportation very efficient. Thank you, great job Castle ! Google Sep 2, 2026 Service was prompt and professional. No upselling and problems with my car solved. Google Sep 1, 2026 This is my 2nd suv I purchased and I also purchased a car. And I love the whole team at Castle Chevrolet They always make me feel like family!!! And the customer service is TOP NOTCH!!! THANK YOU AUBREY FOR MY NEW BABY SIGNED A VERY SATISFIED CUSTOMER AKA FAMILY MEMBER!!! MICHELLE. M Excellent service. They accommodated my flat tire appointment on short notice. They even dropped me off free of charge. Google Aug 31, 2026 Service team is professional and knowledgeable I have had great experiences with Castle Chevrolet. I bought my 2026 Equinox last year and they have taken care of me every time I go in for service. Antonio is my go to person and he is always pleasant to deal with. Google Aug 30, 2026 I went for my car wash and oil change. Aubrey in Villa Pk, IL is the person who sold me my car. She's always so friendly and professional. She treats me like a friend when she sees me. It's always a pleasure to see her Good experience. Salesman was great to work with and helpful. The purchasing process was quicker than my experiences in the past with other dealerships. Recommend this dealership for future business. Brought my car on for extended warranty work and Antonio was amazing get are car done. DealerRater Aug 29, 2026 Aubrey was very knowledgeable and helpful. Thank you very much for your assistance with my new Chevy Blazer! Google Aug 29, 2026 The entire experience from the test drive in the car to talking to the sales agent to the finance department was flawless. Kendall is an amazing sales representative and a huge asset to the company. Mike was our financial agent. He made everything painless. We drove away with the car we loved. Would recommend this place for everyone! Great team to do business with, Elias walked me through the ins and outs of the car and answered all of my questions. Super friendly guy to work with I'm enjoying the new ride. Thank you Elias! Cordial and helpful but wasn't able to land on a deal Google Aug 28, 2026 Tony was great! Friendly staff greeted me at the entrance, provided a video update on my vehicle during my wait, and had me back on the road pretty quick. Very happy with my service at Castle in Villa Park! Staff were extremely professional and efficient. Everybody smiled and greeting me when I walk in the door and the service that I need to have done with done in shorter time than we thought. Google Aug 27, 2026 The car is good, but the AC has a big leak in it I don't know why it wasn't checked! I have to spend over $1800 to get it fixed. It cut out a week after I got the car. Even though I bought it as-is it still should've been checked. Other than that I don't have any problems with it. Google Aug 24, 2026 DealerRater Aug 23, 2026 Good selections of new and used cars on the lot. Eli Berrios was great to work with to find the right car. Purchase process was quick and streamlined. DealerRater Aug 22, 2026 i met with Aubrey on Thursday 8/20/26 and explained to her what I was looking and may price range - within one hour we had identified a 2022 Equinox that met my requirements. Aubrey did an outstanding job of identifying potential cars and I give her a 5 star rating. DealerRater Aug 19, 2026 Anthony very nice to work with. Followed through with what he said he would do. Fair and honest. Google Aug 18, 2026 Took care of my first service even tho I bought the truck in MS Google Aug 14, 2026 My fourth vehicle that i have purchased from castle. Daniel has always made me feel comfortable despite always being nervous buying a new car.He is Very professional and respectful. Google Aug 13, 2026 Probably the easiest and great experience I ever had purchasing a vehicle. I walked at Castle Chevrolet on my day of work thinking I would spend all day at the dealer. As soon as I walked in Elias Berrios the sales consultant approached me, with a very friendly and professional attitude. We started talking with in minutes we settled on a price on a Mazda CX5. easiest transaction ever! Friendliest and professional, no hassle. Thanks to Elias. I would highly! Recommend Castle Chevrolet. Google Aug 12, 2026 Very friendly service... no pushy sales people. Great experience. Google Aug 11, 2026 Google Aug 10, 2026 Great service and excellent customer support Google Aug 8, 2026 Service was good. Everyone was helpful & professional. Castle Chevrolet offers outstanding customer service. They are knowledgeable, friendly and they make you feel like family. If you are looking for a new car, this is your place! Mary and Joe Amore Google Aug 7, 2026 Antonio was great! I was in and out in no time. He made the whole service experience quick and easy. I definitely recommend Chevy for all your service Google Aug 6, 2026 The advisor was very friendly and knowledgeable. The communication was even better, very forthcoming about the initial estimate and possible other items after assessing the known problem with my AC. I was kept updated every step of the way. A text that the vehicle was brought in and being evaluated, followed up with the exact cost and what needed to be replaced. They them called to go over and answer questions and after I approved the repairs, sent someone to grab the part across town. With all that, I was beyond grateful. To make it even better, they completed the ... Read More ## Google - Aug 6, 2026 The advisor was very friendly and knowledgeable. The communication was even better, very forthcoming about the initial estimate and possible other items after assessing the known problem with my AC. I was kept updated every step of the way. A text that the vehicle was brought in and being evaluated, followed up with the exact cost and what needed to be replaced. They them called to go over and answer questions and after I approved the repairs, sent someone to grab the part across town. With all that, I was beyond grateful. To make it even better, they completed the repairs by early afternoon. Highly recommend Google Aug 5, 2026 Azariah L and the Castle team came through. As soon as we pulled up there was quick customer service provided. I was immediately taken to what I had described I was looking for and not pushed into another direction. It worked out great! Google Aug 2, 2026 Omgggg Paul was the best! He helped me get the car that i was looking for!! He's awesome! And i thank you all so much! I really needed an upgrade!! You all are the best!!! Honest, friendly, and very helpful . Highly recommended. Google Aug 1, 2026 Alexandrya was great and made us feel comfortable throughout the entire process Terrific experience! Azariah and David took care of us very well DealerRater Aug 1, 2026 I had a great experience buying my truck from this dealer. The staff was professional, knowledgeable, and honest throughout the entire process. They answered all of my questions, provided excellent customer service, and made the purchase smooth and stress-free. I would highly recommend them to anyone looking for a reliable vehicle and a positive buying experience. DealerRater Jul 31, 2026 This is our 2nd visit to Chevy Castle VP. After meeting and working with Eli at our first visit, we knew we would be back to purchase our Trax on our 2nd visit with him. His calm presence and thoughtful listening to our needs; along with a fair price and transparency means that we have now found our dealership going forward. Thank you Eli and VP Chevy for restoring faith that customers can still purchase cars in person without pushy tactics and hidden fees. Cars are a lot of money and you made a big purchase feel easier. With three ... Read More ## DealerRater - Jul 31, 2026 This is our 2nd visit to Chevy Castle VP. After meeting and working with Eli at our first visit, we knew we would be back to purchase our Trax on our 2nd visit with him. His calm presence and thoughtful listening to our needs; along with a fair price and transparency means that we have now found our dealership going forward. Thank you Eli and VP Chevy for restoring faith that customers can still purchase cars in person without pushy tactics and hidden fees. Cars are a lot of money and you made a big purchase feel easier. With three grown children we will be back. Thank you! Google Jul 30, 2026 My salesmen, Kendall, was straight forward, no fluff which I appreciates very much. He was able to answer all my questions and was very knowledgeable about the entire process. DealerRater Jul 30, 2026 It is very close to were I live. Aubrey is very nice and friendly. I found the perfect car! DealerRater Jul 29, 2026 Aubrey was great! She came in on her day off to help me with my purchase. Fast and easy!!! DealerRater Jul 27, 2026 Make sure before you go in to get pre qualified if your looking to purchase a particular vehicle that way you won't waste your time haggling with price and rate. Your salesperson and finance person will be easier to work with and able to work with you with discounts and best rates. I appreciate Eli salesperson and Mike who handled financing of the vehicle for a honest and efficient transaction. Google Jul 27, 2026 Google Jul 25, 2026 Paul was a pleasure to work with. He worked with us on price, beating other dealers offers and getting us into a car within our budget. The paperwork was smooth and quick. Paul was very responsive, answering any questions I had both before and after the purchase quickly. I'm very happy with my experience at Castle Chevy of Villa Park. Google Jul 24, 2026 Ulises hands down is seriously the best! If you're looking for a new car give him a call! Was a good service Very good attention They solved mi problem and good recommendations Google Jul 20, 2026 Great service, professional team, special thank you to the Service Manager, Patryk Jasionowski. Google Jul 19, 2026 I had a great experience purchasing a pickup truck! The prices listed online are fair and the entire purchasing process was quick, I spent only 90 minutes at the dealership. They offered additional packages / warranties but were not pushie about it. Overall would recommend for a future car purchase phase, thanks! Google Jul 18, 2026 Everyone was very pleasant and nice to work with. Everything went very smoothly. I wasn't there for too long either. The parts department really helped me out selling and shipping an obsolete wheel for my Impala. Customer service was great and they answered all my questions! DealerRater Jul 18, 2026 I had a very pleasant experience at Castle Chevrolet. Aubrey was the sales representative that helped me. We test drove 2 cars and when the car I went to look at was actually at a different location she went above and beyond to find me the car I actually purchased. I would definitely recommend Aubrey to anyone who is looking for Chevy and definitely this dealership. Google Jul 17, 2026 Great group to work with. Even the "free" Salesman is easy to work with! I'll be back for another soon. Google Jul 16, 2026 Great service and great pricing. Google Jul 14, 2026 Great service, fast and efficient, I love the fact that was sooner than the expected date Google Jul 13, 2026 I just want to take a moment to thank everyone who helped make the purchase of my new vehicle such an amazing experience! A special thank you to Kendall, my salesman, along with the sales manager and finance manager. From the moment I walked in, I was highly impressed with how warmly everyone greeted me. The entire process was smooth, professional, and quick-I was in and out! The team truly went above and beyond to make sure I was taken care of, and I couldn't be happier with my purchase. Thank you all again for your outstanding customer ... Read More ## Google - Jul 13, 2026 I just want to take a moment to thank everyone who helped make the purchase of my new vehicle such an amazing experience! A special thank you to Kendall, my salesman, along with the sales manager and finance manager. From the moment I walked in, I was highly impressed with how warmly everyone greeted me. The entire process was smooth, professional, and quick-I was in and out! The team truly went above and beyond to make sure I was taken care of, and I couldn't be happier with my purchase. Thank you all again for your outstanding customer service. I definitely recommend shopping here if you're looking for a stress-free car-buying experience. ---